Reseller/ Installer
Single Family - Creation
See how quickly a Single-Family house is set up in the iNELS Intercom Cloud by ELKO EP. From the Reseller/Installer account you create the Single-Family site, select the state, assign a license and add the first device with its MAC address, then add the resident with his e-mail and preferred language for cloud notifications.
What you will learn
Create a Single-Family site and assign a license
Add quickly the first device right
Add a resident to the site
Single Family - Deletion
This video shows how to remove a Single-Family site in the iNELS Intercom Cloud by ELKO EP in the right order: first the device, then the resident, and finally the whole Single-Family, which has to be confirmed with the reseller password. Useful when a project is cancelled or the installation is moved elsewhere.
What you will learn
Delete the device and the resident
Delete the whole Single-Family site
Single Family - Edit
This tutorial covers editing an existing Single-Family site in the iNELS Intercom Cloud by ELKO EP: replacing a device by MAC address, renaming it, opening the device web server directly from the cloud to see all device information, and modifying the resident details.
What you will learn
Replace a device
Rename the device
Remotely access the device from the cloud
Modify the resident details
Community - Building with Units
Learn how to build a unit-based Community structure in the iNELS Intercom Cloud by ELKO EP from a Reseller/Installer account. The video shows you how to create the Community, assign a property manager and licenses, add a gate station to the public area, and then create buildings, apartments and devices. Ideal for multi-building residential projects where apartments are grouped into units.
What you will learn
Create a Community with a unit-based building structure and assign a property manager
Add licenses and set up the public area with devices
Create buildings with apartments and assign devices
Community - Building without Units
This video shows how to create a Community without units in the iNELS Intercom Cloud by ELKO EP, where apartments belong directly to a building. From the Reseller/Installer account you create the Community, assign a property manager and licenses, add a building with its apartments, and finish with the building door station and the apartment devices. A straightforward setting up for single-building residential sites.
What you will learn
Create a Community without units and assign a property manager
Add licenses to the Community
Create a building with apartments and register devices
Community - Licence assigment
This tutorial explains how apartment licenses work in the iNELS Intercom Cloud by ELKO EP. You will see how to choose a license with or without an indoor monitor, what the error message means when no free license is available, and how to create an apartment with the no-use license type. It also explains why residents get no cloud services in that case and how your distributor can assign more licenses.
What you will learn
Handle the case when no free license is available for the site
Use the no-use license type and understand its limits for residents
Resolve issue with licenses
Community - Manage Residents
See how residents are added and managed in a Community in the iNELS Intercom Cloud by ELKO EP. The video shows where to check the number of residents per apartment, how to add a resident with name and e-mail, how to assign the same person to more than one apartment, and how to edit permissions such as limiting the period for access to cloud services.
What you will learn
Add a resident to an apartment
Assign one resident to several apartments
Edit his permissions and limitations to access cloud services
Community - Property Manager assignment
This tutorial shows how a Reseller/Installer creates a property manager account in the iNELS Intercom Cloud by ELKO EP and assigns a site to it. You will see which details are required, how the invitation e-mail works, why the first login can end with an error, and what the property manager can see once a site has been correctly assigned.
What you will learn
Create a property manager account
Assign a site to him to resolve the login error
Check what the property manager can access
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