> For the complete documentation index, see [llms.txt](https://wiki.inels.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://wiki.inels.com/intercom/intercom-cloud/video-manual/reseller-installer.md). # Reseller/ Installer ### Single Family - Creation See how quickly a Single-Family house is set up in the iNELS Intercom Cloud by ELKO EP. From the Reseller/Installer account you create the Single-Family site, select the state, assign a license and add the first device with its MAC address, then add the resident with his e-mail and preferred language for cloud notifications. What you will learn * Create a Single-Family site and assign a license * Add quickly the first device right * Add a resident to the site {% embed url="" %} ### Single Family - Deletion This video shows how to remove a Single-Family site in the iNELS Intercom Cloud by ELKO EP in the right order: first the device, then the resident, and finally the whole Single-Family, which has to be confirmed with the reseller password. Useful when a project is cancelled or the installation is moved elsewhere. What you will learn * Delete the device and the resident * Delete the whole Single-Family site {% embed url="" %} ### Single Family - Edit This tutorial covers editing an existing Single-Family site in the iNELS Intercom Cloud by ELKO EP: replacing a device by MAC address, renaming it, opening the device web server directly from the cloud to see all device information, and modifying the resident details. What you will learn * Replace a device * Rename the device * Remotely access the device from the cloud * Modify the resident details {% embed url="" %} ### Community - Building with Units Learn how to build a unit-based Community structure in the iNELS Intercom Cloud by ELKO EP from a Reseller/Installer account. The video shows you how to create the Community, assign a property manager and licenses, add a gate station to the public area, and then create buildings, apartments and devices. Ideal for multi-building residential projects where apartments are grouped into units. What you will learn * Create a Community with a unit-based building structure and assign a property manager * Add licenses and set up the public area with devices * Create buildings with apartments and assign devices {% embed url="" %} ### Community - Building without Units This video shows how to create a Community without units in the iNELS Intercom Cloud by ELKO EP, where apartments belong directly to a building. From the Reseller/Installer account you create the Community, assign a property manager and licenses, add a building with its apartments, and finish with the building door station and the apartment devices. A straightforward setting up for single-building residential sites. What you will learn * Create a Community without units and assign a property manager * Add licenses to the Community * Create a building with apartments and register devices {% embed url="" %} ### Community - Licence assigment This tutorial explains how apartment licenses work in the iNELS Intercom Cloud by ELKO EP. You will see how to choose a license with or without an indoor monitor, what the error message means when no free license is available, and how to create an apartment with the no-use license type. It also explains why residents get no cloud services in that case and how your distributor can assign more licenses. What you will learn * Handle the case when no free license is available for the site * Use the no-use license type and understand its limits for residents * Resolve issue with licenses {% embed url="" %} ### Community - Manage Residents See how residents are added and managed in a Community in the iNELS Intercom Cloud by ELKO EP. The video shows where to check the number of residents per apartment, how to add a resident with name and e-mail, how to assign the same person to more than one apartment, and how to edit permissions such as limiting the period for access to cloud services. What you will learn * Add a resident to an apartment * Assign one resident to several apartments * Edit his permissions and limitations to access cloud services {% embed url="" %} ### Community - Property Manager assignment This tutorial shows how a Reseller/Installer creates a property manager account in the iNELS Intercom Cloud by ELKO EP and assigns a site to it. You will see which details are required, how the invitation e-mail works, why the first login can end with an error, and what the property manager can see once a site has been correctly assigned. What you will learn * Create a property manager account * Assign a site to him to resolve the login error * Check what the property manager can access {% embed url="" %}