> For the complete documentation index, see [llms.txt](https://wiki.inels.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://wiki.inels.com/intercom/intercom-cloud/user-manual-1/distributor.md).

# Distributor

### Manage the device

Distributors can now access the Device menu to view devices added by their associated resellers or installers. This feature provides visibility into device distribution while maintaining hierarchical management.
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The Device menu includes the following details:
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* Site: The site associated with the device.
* Reseller/Installer: The reseller or installer who imported the device.
* Device Name
* Type
* Model
* Status
* MAC Address

<div align="left"><img src="https://3809713696-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FX1ZKaqPGaILM4lot8cvQ%2Fuploads%2F1V0vtp3lZhujAidNVIGQ%2Funknown.png?alt=media&amp;token=51412339-440f-42d7-9bb6-ef6cc3cf62aa" alt="" height="190" width="604"></div>

### Sub-Distributor

A Distributor can create up to 4 Sub-Distributor accounts. Sub-Distributors inherit the same permissions and system access rights as the Distributor.

#### Add Sub-Distributor Account&#xD;<br>

How to Create a Sub-Distributor:
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Step 1: Go to the Sub-Distributor column and click the Add Sub-Distributor button in the upper-right corner.

<div align="left"><img src="https://3809713696-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FX1ZKaqPGaILM4lot8cvQ%2Fuploads%2FYcpB57x6AyeBecSt2rid%2Funknown.png?alt=media&amp;token=389ad924-0c1a-443e-9eac-39b2f71dc6a8" alt="" height="170" width="604"></div>

Step 2: Fill in Sub-Distributor information. The Company, Email, and Language fields are required. You can also enable or disable the permission that allows the Sub-Distributor to create additional Sub-Distributor accounts. Please make sure the email is right because the email will be the Reseller/Installer’s account. And the password will be sent to this email address.

<figure><img src="https://3809713696-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FX1ZKaqPGaILM4lot8cvQ%2Fuploads%2FePUCjaEISZthq9RLYsb3%2Fimage.png?alt=media&amp;token=8aa227ed-5194-408d-842b-a1884c23b9d7" alt=""><figcaption></figcaption></figure>

#### Manage Sub-Distributor Account&#xD;<br>

After creating a Sub-Distributor, you can click Details to view the detailed information of the Sub-Distributor.

<div align="left"><img src="https://3809713696-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FX1ZKaqPGaILM4lot8cvQ%2Fuploads%2FAsrjlfvO0ZpBCAKhzqmL%2Funknown.png?alt=media&amp;token=01392d53-4901-46fc-adf1-a92ff824b179" alt="" height="186" width="604"></div>

You can also click License Management to manage the licenses of the Sub-Distributors. As a Distributor, you are allowed to increase or reduce the number of different types of services for a Sub-Distributor.

<div align="left"><img src="https://3809713696-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FX1ZKaqPGaILM4lot8cvQ%2Fuploads%2FjqAQVO23HOZqnKcVaORs%2Funknown.png?alt=media&amp;token=986801bc-7255-409f-9a58-1b550e47c3f4" alt="" height="166" width="604"></div>

Finally, you can click the menu button to edit the Sub-Distributor information, resend the registration email, or delete the Sub-Distributor account.

<div align="left"><img src="https://3809713696-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FX1ZKaqPGaILM4lot8cvQ%2Fuploads%2FDuPhxDf1FM8iNTgc4Jc1%2Funknown.png?alt=media&amp;token=6e3ed52a-0854-4262-a794-935634fe2ab5" alt="" height="376" width="604"></div>

<div align="left"><img src="https://3809713696-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FX1ZKaqPGaILM4lot8cvQ%2Fuploads%2FLUjwmPRMqfpsROdS3lNl%2Funknown.png?alt=media&amp;token=8232b2e7-2661-4cc0-8a91-0280f47f4fd8" alt="" height="172" width="604"></div>

#### License Management&#xD;

The license is necessary for the residents to use the app. Every iNELS app host user needs one license to have the app service. You can find different types of services in section 1.3.2.

### Reseller/Installer

#### Add a Reseller/Installer Account&#xD;

Here are the steps to add a Reseller/Installer account:
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Step 1: Go to the Reseller/Installer column and click Add to add a reseller/installer account.

<figure><img src="https://3809713696-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FX1ZKaqPGaILM4lot8cvQ%2Fuploads%2FdQOdJPEa8EkAE7NwpAOB%2Fimage.png?alt=media&amp;token=850a0899-a9e9-4352-9f96-97ccb206d5b9" alt=""><figcaption></figcaption></figure>

Step 2: Fill in Reseller/Installer’s information. Company name, Email and language are necessary. Please make sure the email is right because the email will be the Reseller/Installer’s account. And the password will be sent to this email address.

<figure><img src="https://3809713696-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FX1ZKaqPGaILM4lot8cvQ%2Fuploads%2F5e5b2nivNbMy05a42BjR%2Fimage.png?alt=media&amp;token=22f3f9e2-4f61-4c7a-acd2-3a0aa9c31348" alt=""><figcaption></figcaption></figure>

#### Manage Reseller/Installer Account&#xD;

After creating a Reseller/Installer account, you can click Details to view the detailed information of the Reseller/Installer.

<div align="left"><figure><img src="https://3809713696-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FX1ZKaqPGaILM4lot8cvQ%2Fuploads%2F2r1hBDNYxH7CQkcyCPIU%2Fimage.png?alt=media&amp;token=61253da5-04f8-4fd6-8761-526e4955a119" alt=""><figcaption></figcaption></figure></div>

<figure><img src="https://3809713696-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FX1ZKaqPGaILM4lot8cvQ%2Fuploads%2FwchX5Pe7nzGpvDzJQG4n%2Fimage.png?alt=media&amp;token=16309bcf-ed6c-44d2-9c9a-baabc839cbb6" alt=""><figcaption></figcaption></figure>

You can also click License Management to manage the licenses of the Reseller/Installer. As a Distributor, you are allowed to increase or reduce the number of different types of services for the Reseller/Installer.

<div align="left"><figure><img src="https://3809713696-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FX1ZKaqPGaILM4lot8cvQ%2Fuploads%2FotHuIHkMlMzOn6EiGNVM%2Fimage.png?alt=media&amp;token=79363a68-1342-4a87-a8ed-c1561efe38fd" alt=""><figcaption></figcaption></figure></div>

<figure><img src="https://3809713696-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FX1ZKaqPGaILM4lot8cvQ%2Fuploads%2FBIJhZPFwx59Y3A4ivZjl%2Fimage.png?alt=media&amp;token=036cac75-a50d-4b52-9360-fba4c9315712" alt=""><figcaption></figcaption></figure>

Finally, you can click the menu button to edit the Sub-Distributor information, resend the registration email, or delete the Sub-Distributor account.

<div align="left"><figure><img src="https://3809713696-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FX1ZKaqPGaILM4lot8cvQ%2Fuploads%2FCnVibZdcODjvbKgChlMN%2Fimage.png?alt=media&amp;token=d00711aa-891f-4aa2-b807-eab2828d6944" alt=""><figcaption></figcaption></figure></div>

#### License Management&#xD;

The license is necessary for the residents to use the app. Every iNELS App host user needs one license to have the app service. You can find different types of services in section 1.3.2.
\
As a distributor, you are allowed to increase or reduce the amounts of different types of services for reseller/installer.

### License Log

You can check the number of licenses you have and the license log.

<figure><img src="https://3809713696-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FX1ZKaqPGaILM4lot8cvQ%2Fuploads%2FQTiDAEzVIF8pmtcrrPgB%2Fimage.png?alt=media&amp;token=e1c7642e-62de-488e-9b20-12b0f646d025" alt=""><figcaption></figcaption></figure>

### My message&#xD;

#### Send Messages to Reseller/Installer&#xD;

Here are the steps to send messages to the reseller/installer:
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Step 1: Go to the My message column and click Add to edit a message.

<div align="left"><figure><img src="https://3809713696-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FX1ZKaqPGaILM4lot8cvQ%2Fuploads%2F4IHjNJW0O2Yk5VJaaV15%2Fimage.png?alt=media&amp;token=743dda02-8037-4e48-bc37-4b7f85bbe029" alt=""><figcaption></figcaption></figure></div>

Step 2: Fill in the message title and message content. Choose the recipient and the delivery time.

<figure><img src="https://3809713696-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FX1ZKaqPGaILM4lot8cvQ%2Fuploads%2FQGS48y6zSucfqPx3p7qn%2Fimage.png?alt=media&amp;token=8b9be1fe-1898-4e04-a788-42fcb24985c2" alt=""><figcaption></figcaption></figure>

Step 3: Click the message. You can check the message details.

<figure><img src="https://3809713696-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FX1ZKaqPGaILM4lot8cvQ%2Fuploads%2FyYAUTcwDU17A0xA3yXnr%2Fimage.png?alt=media&amp;token=7bfba2f4-66cc-4b5b-831d-1287dc75c610" alt=""><figcaption></figcaption></figure>