Distributor

Manage the device

Distributors can now access the Device menu to view devices added by their associated resellers or installers. This feature provides visibility into device distribution while maintaining hierarchical management. The Device menu includes the following details:

Site: The site associated with the device.
Reseller/Installer: The reseller or installer who imported the device.
Device Name
Type
Model
Status
MAC Address

Sub-Distributor

A Distributor can create up to 4 Sub-Distributor accounts. Sub-Distributors inherit the same permissions and system access rights as the Distributor.

Add Sub-Distributor Account

How to Create a Sub-Distributor: Step 1: Go to the Sub-Distributor column and click the Add Sub-Distributor button in the upper-right corner.

Step 2: Fill in Sub-Distributor information. The Company, Email, and Language fields are required. You can also enable or disable the permission that allows the Sub-Distributor to create additional Sub-Distributor accounts. Please make sure the email is right because the email will be the Reseller/Installer’s account. And the password will be sent to this email address.

Manage Sub-Distributor Account

After creating a Sub-Distributor, you can click Details to view the detailed information of the Sub-Distributor.

You can also click License Management to manage the licenses of the Sub-Distributors. As a Distributor, you are allowed to increase or reduce the number of different types of services for a Sub-Distributor.

Finally, you can click the menu button to edit the Sub-Distributor information, resend the registration email, or delete the Sub-Distributor account.

License Management

The license is necessary for the residents to use the app. Every iNELS app host user needs one license to have the app service. You can find different types of services in section 1.3.2.

Reseller/Installer

Add a Reseller/Installer Account

Here are the steps to add a Reseller/Installer account: Step 1: Go to the Reseller/Installer column and click Add to add a reseller/installer account.

Step 2: Fill in Reseller/Installer’s information. Company name, Email and language are necessary. Please make sure the email is right because the email will be the Reseller/Installer’s account. And the password will be sent to this email address.

Manage Reseller/Installer Account

After creating a Reseller/Installer account, you can click Details to view the detailed information of the Reseller/Installer.

You can also click License Management to manage the licenses of the Reseller/Installer. As a Distributor, you are allowed to increase or reduce the number of different types of services for the Reseller/Installer.

Finally, you can click the menu button to edit the Sub-Distributor information, resend the registration email, or delete the Sub-Distributor account.

License Management

The license is necessary for the residents to use the app. Every iNELS App host user needs one license to have the app service. You can find different types of services in section 1.3.2. As a distributor, you are allowed to increase or reduce the amounts of different types of services for reseller/installer.