Reception

For front-desk staff — bookings, check-in, keys and room control.

Who this section is for: receptionists and duty managers. Nothing here requires technical knowledge — if you can use a booking website, you can use Harmony's reception app.

Open http://<your-server>:82 and sign in with the account your manager gave you. You land on the dashboard, which is the page most front desks leave open all day.

New here? Read these two first

1. Your dashboard — the page you will spend your shift on

2. Taking a booking — the seven-step wizard

Everything else

• Check-in and check-out — the six statuses and what each one sets off

• Guest keys: cards, PINs and Salto — issuing and revoking credentials

• The guest database — so returning guests take seconds

• Controlling a room — heating, lighting and sensors

• Service requests — DND, MUR and Butler