Step 1 · Hotel details

Five minutes of work that everything else inherits.

This is the quickest step in the whole setup and the one every other screen inherits. Go to Settings, and stay on the Hotel tab.

What to fill in

1

Hotel name

What guests should see. It appears on screens, in the browser tab, and in every email Harmony sends. Use the trading name — "Grand Palace Hotel", not "Grand Palace Hospitality s.r.o."

2

Hotel logo and hotel image

Choose a file and click Update. A PNG with a transparent background, around 200 px wide, works best for the logo. The image is a photograph of the property and is optional.

3

Check-in and check-out times

For example 14:00 and 11:00. These are not just labels — see below.

4

Reservation ID prefix and suffix

The text wrapped around each booking number. With a prefix of RES_ a booking reads RES_00042. Leave the suffix empty unless you have a reason.

5

Guest ID prefix and suffix

The same idea for guest records — GID_ gives GID_00012.

6

Click Save changes

Bottom right of the Hotel tab. It saves this tab only.

The two time fields do real work

Check-in and check-out times are the reference point for:

• the arrival and departure times the booking wizard suggests;

• which bookings count as "arriving today" and "departing today" on the reception dashboard;

• the Late check-out service on a booking;

• any automation you write around arrival or departure.

Use the hotel's real published policy. If weekends differ, use the weekday value — reception can adjust an individual booking.

Choosing ID formats

Goal	Prefix	Result
Plain and obvious	RES_ / GID_	RES_00042
Match an existing PMS	whatever that system uses	fewer mistakes when staff compare the two
A group of properties	GP-RES-	GP-RES-00042 — obvious which hotel it belongs to

Decide the prefixes before the first booking. Changing one later does not renumber bookings that already exist, so you end up with two formats in the same list.

Confirm it worked

• Reload the page — your values are still there

• The browser tab on any Harmony page shows the hotel name

• A new booking in Reception defaults to your check-in and check-out times