For the complete documentation index, see llms.txt. This page is also available as Markdown.

Welcome to iNELS Harmony

The hotel system that runs your rooms and your front desk from one place.

Harmony joins two worlds that normally sit in separate systems:

  • Your building — lights, heating, door and window contacts, occupancy sensors, card readers and electronic locks.

  • Your business — reservations, guests, check-in and check-out, cleaning and reports.

Because both live in one system, a check-out can drop the heating, stop the guest's key working and put a cleaning task on a housekeeper's phone — without anyone typing it in twice.

Three apps, three jobs

Harmony is not one screen. It is three web apps sharing one database, and most people only ever need one of them.

Who uses it: the installer, the hotel's IT contact, and the manager.

What it is for: setting the hotel up — gateways, rooms, devices, users, licence and integrations — plus reports and the housekeeping board.

Address: http://<your-server>:81

Who uses it: front-desk staff.

What it is for: reservations, guests, keys and cards, room control and live service requests.

Address: http://<your-server>:82

Who uses it: cleaning staff, on a phone.

What it is for: today's cleaning tasks — start, finish, skip, leave a note.

Address: http://<your-server>:83

Where should you start?

Everyone should also read Getting started once — signing in, who can see what, and the layout every screen shares.

What runs behind the screens

Everything runs on a single server inside the hotel. No internet connection is needed for day-to-day work — only for activating a licence and downloading updates.

This manual is also inside the product. Every Harmony installation serves these pages offline at http://<your-server>:81/help/, reached from the Help item in the sidebar. Useful when the hotel's internet is down.